Frequently asked questions

We accept Apple Pay, Chime, Wire Transfer, and Zelle. After you submit a reservation request, our finance team will text you a secure payment link to complete your order.

Yes. Full payment must clear before we schedule pickup or transport. Once funds are received, we send you a receipt and a delivery or pickup confirmation.

Deposits are considered case by case. Send us a message and we can discuss holding a specific parrot while you arrange travel or transport.

We offer three options: local pickup (free), climate-controlled ground transport, and flight nanny door-to-door delivery. Ground and nanny options use experienced handlers who keep your bird calm, fed, and comfortable.

Local pickup can happen within a few days. Ground transport usually takes 1–3 days depending on distance. Flight nanny delivery is scheduled within 48–72 hours after payment clears.

Yes. Every bird travels in a properly sized, ventilated carrier with fresh food and water. Flight nanny delivery keeps the parrot in the cabin, never in cargo.

We currently focus on domestic United States delivery and local pickup. Contact us if you are outside the U.S. and we will review what is possible.

Absolutely. Local pickup is free. Once your payment clears, we schedule a convenient time and provide the pickup address along with care instructions.

Bring a photo ID, a secure travel carrier, and a small towel or cover to keep the carrier calm during the ride home. We can recommend carrier sizes if needed.

Yes, local families are welcome to schedule a visit before committing. Use the Message or Email button to arrange a time.

Yes. Every bird is hand-fed, socialized around people, and comfortable stepping up, interacting, and adjusting to household sounds.

A balanced diet includes high-quality pellets, fresh vegetables, limited fruit, and a small amount of healthy seeds or nuts. We send a starter food pack with every bird.

With proper care, African Greys can live 40–60 years. They are a long-term companion and thrive on routine, attention, and mental stimulation.

Yes. Every parrot comes with a 1-Year Health Guarantee. We also provide a health certificate and guidance on finding an avian veterinarian near you.

Choose the largest cage you can fit, with bar spacing safe for a Grey's feet. Include foraging toys, wooden chew toys, perches of varied thickness, and a quiet sleeping area.