Legal
Privacy Policy
Your privacy matters. This page explains what information we collect, how we use it, and how you can reach us with questions.
Effective date: September 12, 2026
1. Information we collect
- Contact information you provide, such as your name, phone number, email address, and any message you send through forms on this site.
- Order details, including the parrot you are interested in, your preferred payment method, and your delivery or pickup preferences.
- Device and browsing information automatically shared by your browser, such as IP address, browser type, pages visited, and the date and time of your visit.
2. How we use your information
- To respond to your questions, process reservation requests, and coordinate payment and delivery.
- To send you updates about your order, care guidance, or service-related announcements.
- To improve the website, understand visitor preferences, and prevent fraud or abuse.
- We do not sell your personal information to third parties.
3. Payment information
- This site does not collect credit card numbers or banking credentials. When you choose a payment method such as Apple Pay, Chime, Wire Transfer, or Zelle, our finance team will text or email a secure payment link directly to you.
- Payment processing is handled through trusted, secure providers and is subject to their own privacy and security policies.
4. Cookies and analytics
- We may use basic cookies and analytics tools to understand how visitors use the site. You can disable cookies in your browser settings, although some features may not work as intended.
5. Data sharing and disclosure
- We share information only with service providers who help us operate the site, process payments, or deliver services to you.
- We may disclose information if required by law, to protect our rights, or to comply with legal process.
6. Data retention
- We keep your information for as long as needed to fulfill your order, provide support, and meet legal or tax obligations. After that, we delete or anonymize it.
7. Your rights
- You can ask to access, update, or delete your personal information at any time by contacting us. We will respond within a reasonable timeframe.
8. Children’s privacy
- This site is not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to this policy
- We may update this privacy policy as our practices or legal requirements change. The updated policy will be posted here with a revised effective date.
Questions about this policy?
Contact us and we will be happy to explain how we handle your data.